I had a procedure with the Private Clinic mid-2021. During my whole journey with them their professionalism and communication has been superb. Everything has gone smoothly and I am extremely happy with the end result. I feel much more confident as a person. It’s also comforting knowing they are available in future should I need further support.
I went to the private clinic for a procedure due to its reputation. The procedure didn’t exactly go to plan so i went back to the clinic to get the matter resolved. After a consultation with the same surgeon who was happy and confident to correct what had been done i was told they would be contacting me to set a date for the surgery. The next day i was emailed saying the surgeon is leaving the clinic therefor would not be able to do the surgery and that i had to come in for another consultation with a different surgeon. The new surgeon said she would not be confident to take the procedure on, this been the case i was told by the management that they would contact my original surgeon to organise having the procedure done. As time went by i had to chase them up for an update, I received a very frosty email to say the least, explaining that they would not be putting me in contact with my original surgeon and that i would now need to go to London (i live in Leeds and had been going to the Leeds clinic to this point) for ANOTHER consultation with ANOTHER surgeon. After been made to feel like i was a burden instead of a customer who paid good money, told one thing in person but something completely different over email numerous times, i decided to contact the original surgeon myself. I would rather pay for the surgery again at his new clinic than keep having my time wasted by the ladies running the Leeds private clinic.
My 2nd surgery for varicose veins with the Clinic was not entirely successful. I returned and felt listened to, understood and a solution found which has left me completely satisfied. This raised not lowered confidence and this level of service from Louisa and Mr Hussain is to be applauded
I highly recommend the private clinic- Leeds. I had breast enlargement with Phillip Lim back in June 2021. I cannot thank the private clinic enough! I was looked after, cared for and reassured from start to finish. I’m glad i chose here for my surgery which- a year on- I’m still happy with my results! 5* Thankyou all :)
I had varicose vein surgery last year and have had no problems. I am currently having treatment for thread veins at the clinic. It is very straight forward to get a consultation and you are offered numerous times and dates for surgery. Very pleasant staff and will definitely be using again for other treatments.
